Easier ways to pay your rent

Published: 9 February 2017
  1. If you are on a benefit or superannuation you can pay by arranging an order on your benefit or superannuation payments. Download the form here [PDF, 55 KB]. Or call us on 0800 801 601 and we’ll help.
  2. If you receive another income you can set up an automatic payment. Download the form here [PDF, 39 KB]. If you are set up with internet banking you can do this online. Or you can call us on 0800 801 601 and we will send you a form.
  3. If you ask your employer to deduct your rent from your wages. Download the form here [PDF, 168 KB]. Or you can call us on 0800 801 601 and we will send you a form.
  4. If you prefer to pay direct then you can pay by bill payment.

 

How do I pay by Bill Payment?

Housing New Zealand is a Bill Payee for all major banks. This can be done online, by telephone or mobile phone.

Unlike an automatic payment, a bill payment will only go through if you have enough money in your account, so there is no risk of reversed payments.

Bill payments are managed by you for an amount you set. This means you have the flexibility to pay at different times and different amounts as you need to. Just like paying in cash, without having to visit the bank.

 

What you need to do

Online or mobile banking

Register for online banking with your bank. For most banks you can do this online or over the phone. Once registered you can set up a new bill payment on the internet or from your mobile phone. Select Housing New Zealand Limited from the list of Bill Payee options available and fill in the payment fields as below:        

Particulars 

Code  

Reference  

RENT

Customer Reference Number

Payment Reference Number

 

Telephone banking

Contact your bank to set up telephone banking. For most banks you can do this by phone. You will need to ask them to add Housing New Zealand Limited to your list of available Bill Payees and fill in the payment fields as below:

Particulars  

 Code  

 Reference  

RENT

Customer Reference Number

Payment Reference Number

 

Questions or need help? You can call us anytime

If you have any questions please call us between 8am-8pm Monday-Friday on 0800 801 601 and press ‘2’ for ‘Payments and Accounts’.

When you call, have your customer reference number handy.

 

Easier ways to pay

For more information on setting up bill payments for your bank click on the links below:

 

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