Nau mai, haere mai. On 1 October, Housing New Zealand joined HLC and KiwiBuild to form Kāinga Ora – Homes and Communities.

Information on this site is still current. For more information about Kāinga Ora visit the Kāinga Ora website.

Making it right - Methamphetamine contamination in our homes

Published: 2 September 2019

Meth Assistance Programme progress

Total cases considered 1002
Cases approved and paid1 566
Case approved with payment pending 14
Cases under consideration 71
Cases ineligible2 351
   
Amount paid (total as at publishing) $4,438,550.00 with the average discretionary grant being $7,800.62

1Cases approved have been reviewed and approved by a senior assessor for the assistance package. Cases paid includes an offer, acceptance of the offer and payment made.

2Cases ineligible maybe for various reasons e.g. it was not meth-related, the claimant was not the tenant at the time and/or the tenancy was terminated for other reasons.

 

Breakdown by region of cases completed

Auckland 284
Christchurch 41
Dunedin/Invercargill/Timaru 9
Hawkes Bay 31
Hutt Valley 16
Manawatu/Levin/Whanganui 37
Nelson/Blenheim/West Coast 12
New Plymouth 16
Northland 24
Porirua/Kapiti 11
Tauranga/Rotorua 38
Waikato 29
Wellington 6
Whakatane/Gisborne 12
Total cases completed 566

 Who the assistance is for?

Assistance is for people who were:

  • in state housing tenancies at the time of the methamphetamine test being carried out
  • were notified that their home was being tested for methamphetamine
  • had their tenancy ended for methamphetamine contamination between 1 July 2013 and 1 June 2018.

People outside of the criteria listed above will be reviewed on a case by case basis.

Give us a call

If you, your whanāu or someone you know had their Kāinga Ora tenancy ended because of methamphetamine contamination we want to know about it.

Contact us on our confidential freephone number 0800 801 601 between 9am to 5pm or email meth.enquiries@kaingaora.govt.nz to register your details with us. A member of our team will record your information and keep you regularly updated on the Kāinga Ora meth assistance process.

Assistance options

Kāinga Ora has a range of assistance options available to tenants affected by our former methamphetamine contamination policies and approach, including:

  • rehousing
  • a payment for costs associated with moving
  • a payment for costs to replace destroyed (abandoned etc.) household goods
  • debt cancellation
  • refunding of repaid damage and testing costs.

Making it right

Like other landlords, Kāinga Ora has been faced with the issue of methamphetamine contamination in our homes. In May this year we changed our decontamination levels and were asked by the Housing and Urban Development Minister Phil Twyford to put together a report into how we formerly managed methamphetamine contamination in our homes.

The Kāinga Ora Meth Report shows that ending tenancies because of methamphetamine contamination caused disruption in the lives of the people we house and for that we are deeply sorry.

We want to assure people we are an organisation that is committed to continuous improvement and change to better meet the needs of the people we house.

The way we manage methamphetamine contamination in our homes has changed and will continue to change as we develop new and better ways to support people.

Kāinga Ora wants to be a compassionate landlord that supports people to live in our homes with dignity and respect.

It is why we are here. It’s not just a house, it’s a home; a warm, dry, safe place for people to live, and in some cases rebuild their lives.

This forms the cornerstone of our move towards becoming a world class landlord.

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