As you know, we end every issue of Contractor Connect on a high note. Here’s just a small sampling of the positive feedback received by our Customer Support Centre about work recently done by our maintenance contractors.
Spencer Henshaw Ltd
Job - Fallen tree, Auckland
Tenant feedback - Tenant who is hearing impaired called to say thank you to the tradesmen who attended. She is very pleased with the work they carried out and wanted to pass on her thanks to the trades involved.
Programmed Facility Management NZ Ltd
Job - Remove wet walls to replace shower mixer and pipe work in behind wall, Wellington / Hutt Valley
Tenant feedback - Tenant would like to compliment both contractors who did the job. They were very friendly and polite and did a fantastic job.
Switched On Group
Job - Work required on tree at the property, Christchurch
Tenant feedback - Tenant called to say the contractor had very good communication skills, was very polite and accommodating and so efficient.
Responsive Maintenance Ltd
Job - Repairs to damaged wall, Bay of Plenty
Tenant feedback - Tenant called to acknowledge the tradesman who attended and did the job at the property. The job was ‘perfect’, he was very tidy and did an excellent job.
Job - Supply and install electric hot water cylinder, East Coast / Hawkes Bay
Tenant feedback - Tenant called to say plumber and electrician that did the installation were both very polite and respectful and did a wonderful job.
Spencer Henshaw Ltd
Job - Installation of an extractor fan (bathroom) and range hood (kitchen), Northland
Tenant feedback - Both trades were helpful, polite and also cleaned up after themselves and wanted to say thank you.
Switched on Group
Job - Installation of hard-wired smoke alarm, Christchurch
Tenant feedback - Contractor explained how the hardwired alarm worked. He knew what he was doing, answered all of my questions, did a great job, and was prompt even though it was raining.